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Chatbot

Don’t make your customers wait for an answer. Resolve queries on-demand, around the clock, in any language, via text and voice, using an AI chatbot. With Spinebiz’s chatbot solutions,  70% of your customers’ queries can be self-served, with live agents seamlessly looped in as needed.  Even with limited training data, our user-friendly no-code technology understands the user’s personality, context, and mood to reply with relevant answers.
With Spinebiz, you can effortlessly map user journeys and reach out to customers in a proactive manner – at the appropriate time and in the right place. The analytics dashboard provides more detailed business information and aids in the comprehension of user sentiments and query patterns, which can assist you in making critical business decisions.