The best performing businesses make the much needed investments in order to differentiate themselves from their competitors. They realize that their infrastructure needs not only timely maintenance, but also novel ways to do things better.
Our infrastructure outsourcing services help clients save on capex costs, reduce opex spends and yet count on us for being efficient, flexible and scalable. We provide the initial momentum for growth and help attain greater responsiveness to ever changing market dynamics.
Our clients find the need to outsource activities that are not central to their mission quite appealing. We provide a suitable model that allows them to step away from complicated and inefficient IT environments.
Why Spinebiz IT Infrastructure Service?
We’re uniquely placed to create an economical, dependable IT infrastructure through the following:
- Profound experience and skills — We have a team of capable, seasoned, well-honed professionals carrying out infrastructure-related work globally for clients in multiple locations.
- Global Footprint — We have a full-fledged Integrated Delivery Centre for infrastructure services that assures prompt service whenever and wherever it is needed.
- Industrialised Service delivery — We employ reusable tools and established techniques and processes to make sure that our work is carried out consistently across the globe with minimum risk.
- Vendor Neutrality — We are a technology-agnostic, IT Infra strategy and solutions provider. We have carefully nurtured long lasting relationships with our technology providers who we work with to deliver best-in-class solutions that meet our clients’ requirement.
- Business focus — We work closely with our clients to deliver infrastructure services that meet t heir business objectives, enhance responsiveness and promote an environment of innovation and continuous improvement.
Service Desk Outsourcing
We provide help desk support to more than 1500 end users and provide better value for clients in many ways:
- Multi-site support mechanism that is enabled by strong processes and tech tools to mitigate risk.
- Flexibility to increase or decrease staff in tandem with long or short-term business volume changes
- Industrialized Methodologies for troubleshooting and support.
- Greater use of remote support services and self-service to result in considerable savings.
We offer desktop management, file and print, field support, thin client mobility and messaging support, which entail a comprehensive, wing-to-wing administration of distributed, secure computing environments.
Our clients benefit from:
- Automatic Program migration tools resulting in faster upgrades.
- Enhanced user productivity with faster software rollout tools.
- Lower total costs of ownership due to more consistent policies and processes.
Data Centre Outsourcing
We transform data centres from high-maintenance to high-performance units by focusing on core activities like systems management, database administration and application technical services.
Our clients benefit from:
- Minimised infrastructure complexities and higher utilization
- Savings on data centre operating costs
- Large pool of well experienced resources to reduce risks of staff turnover.
We offer infrastructure monitoring, telephony management and other services, which provide:
- Flexible network scalability and location independence.
- Curtailed unplanned network outages to extremely low levels.
- Cost optimisation through appropriate sizing, consolidation and optimum sourcing.
- Better detection and apt & timely response to security vulnerabilities.
Managed Security Operations
Our identity, access and risk management services offer:
- Overcome IT security issues across global locations before business operations are impacted.
- Developing security that’s vendor- and technology-independent to keep in step with real time changes.
- Systems, applications and data that are secure, for a global and mobile workforce.
- Improved data accuracy that complies with corporate, regulatory and license requirements.