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ITSM Service Desk

Our team of ITSM service desk professionals come with experience and expertise in using the ITIL framework, ISO/IEC 20000, and DevOps towards bettering IT services and improving business value. From strategy to IT service review, we create the ideal service portfolio management, demand and capacity management, information security, IT service continuity, service assets and configurations, deployment considerations and so much more. As part of operations and service review, we cover incident management, policy and service management, IT service review and policy evaluation.